Frequently Asked Questions
Everything you need to know about our cosmic guidance platform, from free horoscopes to personalized birth charts.
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Free Features
Learn about our free cosmic content available to everyone
Are the daily horoscopes really free?
How often are horoscopes updated?
What are cosmic transits?
Do I need an account to read horoscopes?
Cosmic Blueprint
Your complete cosmic profile combining 3 ancient systems
What is a Cosmic Blueprint?
What's included in the Complete Blueprint?
Can I choose which systems to include?
How long does it take to generate my Blueprint?
Blueprint generation is instant for the calculations (astrology chart, Human Design bodygraph, numerology numbers). If you include AI interpretations, it takes about 2-3 minutes to generate your personalized insights. You'll see real-time progress as each section is completed.
Is my Blueprint saved?
Yes! Once generated, your Blueprint is permanently saved to your account. You can access it anytime from your portal, view interactive charts, read AI interpretations, and explore your raw data. It never expires.
Can I generate Blueprints for others?
Absolutely! You can generate Blueprints for family members, friends, or anyone whose birth information you have. Each Blueprint is saved separately in your account, and you can have unlimited Blueprints.
Birth Charts & Paid Features
Understanding our personalized cosmic services
What is a birth chart?
How much does a birth chart cost?
Birth chart generation uses a credit-based system. The cost depends on which credit package you purchase. Our modular system lets you pay only for the features you want to use.
What information do I need for a birth chart?
You need your exact birth date, birth time (as precise as possible), and birth location (city). The birth time is crucial for accurate Rising sign and house placements.
What if I don't know my exact birth time?
Can I get a Human Design chart?
What are personalized transit reports?
Credits & Pricing
How our credit system works
How does the credit system work?
Our platform uses a credit-based system where 1 credit = $0.01. You purchase credit packages upfront, then spend credits on the specific features you want to use. Different features cost different amounts of credits based on their complexity.
What credit packages are available?
We offer three packages: Starter (500 credits for $5), Explorer (1200 credits for $10 - best value with 20% bonus), and Cosmic (2500 credits for $20 - 25% bonus). Choose based on how many features you plan to use.
Do credits expire?
No, your credits never expire. Use them at your own pace whenever you want to generate charts, get consultations, or access premium features.
Can I get a refund on credits?
Credits are non-refundable once purchased. However, they never expire, so you can use them whenever you're ready. We recommend starting with our Starter package if you're trying the platform for the first time.
How many credits does each feature cost?
Costs vary by feature complexity. Birth chart generation, Human Design charts, and AI consultations each have different credit costs. You'll see the exact credit amount before confirming any feature usage.
AI Consultations
Get personalized cosmic guidance
What is an AI consultation?
Our AI consultations provide personalized cosmic guidance based on your birth chart and specific questions. You select relevant data (planets, houses, transits) and ask a detailed question to receive in-depth astrological insights.
How is this different from a human astrologer?
Our AI is trained on extensive astrological knowledge and can provide instant, detailed interpretations. While it can't replace the intuition of an experienced human astrologer, it offers accessible, 24/7 guidance based on traditional astrological principles.
Can I ask multiple questions?
Yes! Each consultation is separate and costs credits. You can ask as many questions as you want, whenever you want, as long as you have credits in your account.
What kind of questions can I ask?
You can ask about love, career, life purpose, relationships, timing for decisions, understanding challenging aspects in your chart, and much more. The more specific your question, the more targeted the guidance will be.
General Astrology
Understanding cosmic concepts
What's the difference between Sun, Moon, and Rising signs?
Are horoscopes based on Sun signs accurate?
What are the 12 houses in astrology?
What does retrograde mean?
When a planet is retrograde, it appears to move backward from Earth's perspective. Astrologically, retrograde periods often bring introspection, delays, or revision in the areas that planet governs. Mercury retrograde is the most well-known.
Can astrology predict the future?
Human Design
Understanding your energetic blueprint
What is Human Design?
What are the 5 Human Design types?
How is Human Design different from astrology?
What is my Human Design authority?
Numerology
The power of numbers in your life
What is numerology?
What is a Life Path Number?
What are master numbers?
Can I use numerology with astrology?
Account & Technical
Platform usage and account questions
Do I need to create an account?
Is my birth data kept private?
Can I save my birth charts?
Yes! When you generate a birth chart while logged in, it's automatically saved to your account portal. You can access all your saved charts anytime from your dashboard.
What payment methods do you accept?
We accept all major credit cards and debit cards through our secure payment processor Stripe. Your payment information is never stored on our servers.
Can I share my birth chart with others?
Yes! You can share your birth chart visualizations and interpretations with friends and family. However, credit-based features are for personal use only.
Still Have Questions?
Start with our free daily horoscopes or dive deep with your personalized birth chart.